An Error Occured While Logging Into Your Account. Please Try Again. Teamviewer
Tin can't add user, errors out
Hello,
When I endeavor to add a user, it errors out with this error:
Sorry, an error occurred while processing your request.
mWnZJdPaqfu-3-1-2A-VrD
This is a corporate account, I just used the AD connector but it didn't pull everyone automatically, so I want to add manually.
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JeanK Posts: 5,423 Senior Moderator ☑
Hello @champton,
Thank you for your message.
We take been notified about this issue in the past days.
In some cases, the consequence is fixed only with logging out and in over again from your Management Panel . Could you delight try this and attempt the performance again?
I hope this could help. If non, practise non hesitate to contact our support past opening a ticket via the following link: Open a ticket at present!
Cheers
Jean
🇫🇷 Community moderator
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Okay, so that fixed it (I retrieve), running into another trouble: All the accounts that didn't come in on our Management Console have accounts that were created, according to Teamviewer, but they aren't nested under our company. Is there any style to ready this that doesn't involve me emailing everyone the join link?
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JeanK Posts: 5,423 Senior Moderator ☑
How-do-you-do @champton
At present that y'all fixed the result within your Management Console, you can do the AD-Connector process again. It will add together your users without whatever problems.
Cheers
Jean
🇫🇷 Community moderator
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Hi We have the aforementioned Isue also on a corporate acount cant add whatever users as soon as we open up user management we go the post-obit error An unexpected error occured: mWitTQvjbWi-three-i-30-gXy we have tried signing out evem diferent browsers and workstations
to no avail
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JeanK Posts: 5,423 Senior Moderator ☑
Hello @Groot-mike
Give thanks you for your bulletin and welcome to the TeamViewer Community! ?
Could you lot please log in and out and try once again, please? It should be working at present.
Best regards
Jean
🇫🇷 Community moderator
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hi thanks i merely tried that same error
thanks
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JeanK Posts: 5,423 Senior Moderator ☑
Hello @Groot-mike,
I have forwarded this issue to our dedicated squad.
I followed-up this effect via individual bulletin.
Best regards
Jean
🇫🇷 Community moderator
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Did my response reply your question? Help out others and select information technology as the Accepted Answer
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JeanK Posts: 5,423 Senior Moderator ☑
Hello @Groot-mike,
The issue should be fixed now.
Could you confirm?
Best regards
Jean
🇫🇷 Community moderator
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Did my response answer your question? Aid out others and select information technology as the Accepted Answer
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Also getting this error at present.
[removed per Community Guidelines]
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Source: https://community.teamviewer.com/English/discussion/64370/cant-add-user-errors-out
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