How to Send Moen 1225 Cartridge Back for Replacement

Replacement Cartridge

Part Number: 1225

Moen

Ships within 1 business day

*This part replaces obsolete part #: and M1225.

Product Information

Manufacturer: Moen
Product Number: 1225
Classification: Part
Weight: 0.14 lbs.
Shipping: Ships Worldwide

Description:

This part is supplied directly from the original equipment manufacturer. The Moen replacement cartridge is designed for use with a variety of faucets. Constructed of plastic and metal, the cartridge works as an internal seal for the faucet. This part also assists with managing the water temperature. Please be sure to refer to parts diagram for your model to ensure the correct repair procedure. An Allen wrench and a pair of pliers might be needed to replace this component.

Products Compatibility

This item works with the following types of products:

  • • Faucet

Questions & Answers


After installing new cartridge turn cold water on no leaks , then turn hot water on at supply line water runs out of spout will not shut off with faucet

Bill for model number 1225b asked on 2019-01-18

Hi Bill and thank you for your inquiry. Remove the cartridge. Make sure all the O rings are in place properly. Examine the hot water side very carefully for a small cut or crack. Replace any bad O rings. Make sure there's no debris cause any issues inside the housing. Defective cartridge? This is normally a very straight forward easy repair so I am very suspicious about the O ring or a defective cartridge. Hope this helps

Can't find a model number on single handle bathroom faucet. I replaced the cartridge about a year ago (not a Moen part) and now it is very difficult to turn on or off. No leaks. Cartridge looks ok to naked eye.No problem switching from hot to cold. Does 1225 fit all faucets like this? Is the cartridge the problem?

Ed Daniels asked on 2019-12-31

Hello Ed, thank you for your question. Yes, the most likely issue is the cartridge, based on your description of the issue. I hope this helps.

I have a one piece show handle that became a leaky stream.. I believe that it has a cartilage because I pulled out the pin but was unsuccessful in pulling out the cartilage. It looks like that it has a white long plastic piece in front where I pulled out the cartilage... I hope I explain myself well... thanks

Patty asked on 2019-12-29

Hello Patty and thank you for writing. We would be happy to do some research to find you the correct parts. However, we need your model number and the brand name to locate any information on this. Model numbers can be short or long and could have a mixture of numbers and letters. Part #1225 might still work with your unit; however, as we do not have your model number in our database so we can not guarantee the fit. We hope this helps. Please contact us anytime.

where do I find the model number on my shower and tub faucet

Aaron Weida asked on 2019-09-09

Hello Aaron, thank you for your question. For sink faucets, look at the front of the spout. The logo may also be on the base of the spout, where it meets the sink, either on the front or the back. For shower faucets, look on the round plate (escutcheon) behind the handle, on the handle itself, or perhaps on the actual valve behind the wall. I hope this helps!

I have a single lever Moen shower faucet. I tried to replace the cartridge but the plastic tool you supply just broke apart. I've tried this twice with no luck. what can I do to get the old cartridge out?

Susan asked on 2019-08-19

Hello Susan, Thanks for your question. Take off the round center cover. Remove the screw while holding the handle and turning the screwdriver counterclockwise. Loosen the cover screws. Score caulking with a knife around the cover then pull it off. Turn the water off. There should be a locking clip at the front of the valve, pull it out, you may need a screwdriver to start it off. Use a pair of pliers or vise grips and try to twist the cartridge back and forth to loosen the o-ring seal. After you can get to twist both ways pull it straight out. We hope this helps!

I have a Moen shower faucet that has no hot water. Can you tell me about the check valve on the hot side?

Sean for model number 1225 asked on 2019-07-08

Hello Sean, If no water, or a spluttering supply, comes out of the hot tap when its opened, the likely cause is an air lock. ... Turn on the hot water valve and then the cold water valve. This will now allow the greater pressure of the cold water to push any air back up the hot water pipe. Hope this helps

I have a moon bathroom sink faucet that I believe takes the 1225 cartridge , it has gold colored handle "L" shaped .How to remove this handle , the gold part comes off with a threaded bolt but not seeing how to get the rest of this off to get to the cartridge

john asked on 2018-11-15

Hi John, thank you for your question. Unfortunately the manufacturer has not provided installation instructions for this part. However a customer has provided how they installed the part. This should help you: Turn off the water supply. Remove the handle off the faucet. Unscrew the lever that pulls the filter. Remove the faucet spout. Remove the next ring on the faucet and the plastic ring below it. Remove the lock ring. Place the plastic tool that came with the cartridge over the top. Rotate 90 degrees. Pull out the cartridge. Replace with new cartridge. Replace the o-rings while you are in there. I hope that helps. Good luck with your repair.

Repair Instructions: Submitted by Customers Like You

30 of 43 people found this instruction helpful

Time Spent Repairing:

15-30 minutes

Tools Used:

Screwdriver, Pliers, Channel Lock

Faucet was leaking at the base.

Turn off the water supply.
Remove the handle off the faucet.
Unscrew the lever that pulls the filter.
Remove the faucet spout.
Remove the next ring on the faucet and the plastic ring below it.
Remove the lock ring.
Place the plastic tool that came with the cartridge over the top.
Rotate 90 degrees.
Pull out the cartridge.
Replace with new cartridge. Replace the o-rings while you are in there.
Reassemble, turn water back on and enjoy!

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1 of 1 people found this instruction helpful

Time Spent Repairing:

30-60 minutes

Faucet needed repair parts from eReplacement Parts to fix our faucet.

Just replaced the old faucet parts with the new faucet parts ... and ... "voila" ... everything was fixed. Thank you for being OUR replacement parts "store". Greatly appreciated.

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3 of 5 people found this instruction helpful

Time Spent Repairing:

15-30 minutes

Tools Used:

Screwdriver, Pliers, Adjustable Wrench, Allen wrench

Leaky faucet

Disassembled the faucet handle, removed the old cartridge, and installed a new one. There were no special instructions necessary other than the simple ones I found on the Internet. The replacement cartridge fit perfectly.

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Time Spent Repairing:

15-30 minutes

Tools Used:

Screwdriver, Pliers, Adjustable Wrench

Faucet would only shut off with difficulty.

Removed handle and upper collars.
Removed retaining clip.
Removed cartridge as per instructions.
Replaced with new cartridge.
Reassembled with clip and collars.
Replaced broken hinge clip, assembled with handle and cover.

Generally easy, but lower collar was difficult to remove.

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1 of 6 people found this instruction helpful

Time Spent Repairing:

30-60 minutes

Tools Used:

Pliers, Needle-nose pliers

Bathroom faucet was leaking really bad and needed replacement parts.

Found the eReplacementParts.com, website
Ordered the parts we needed for our bathroom faucet
Parts were delivered in record time
Faucet was dismantled ... and ... new parts were used to "fix the leak"
Repair took less than 30 minutes
Family is now very happy (smile!) ... I just wanted to add that part.

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Reviews

3

Average Rating (out of 5):

2 Reviews

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Showing reviews with 4 stars. Show All Reviews

  • Highest Rating
  • Most Recent

Exact Replacement Part

No surprises here. This was the exact replacement for my Moen faucet. Easy installation too.

Guest - September 10, 2019 Verified Purchase

The plastic tool broke that came in the kit

We could not get the cartridge out of faucet ,the tool broke trying to get it out so we had to go buy a new faucet, could not send the part back due to the fact we broke the plastic tool. Not happy

Guest - April 16, 2020 Verified Purchase

  • Highest Rating
  • Most Recent

Product Information

Manufacturer: Moen
Product Number: 1225
Classification: Part
Weight: 0.14 lbs.
Shipping: Ships Worldwide

How to Send Moen 1225 Cartridge Back for Replacement

Source: https://www.ereplacementparts.com/replacement-cartridge-p-1576732.html

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